JM
Juliet M
1 reviews | Active since Jul 2020
23 Jul 2020, 14:55
Bad service
I have been waiting for rain to deliver my sim card, on the 23rd June 2020 I paid for the R479 deal. They said I would receive it within 7 days but I haven't received any sim card. I sent them countless emails to change delivery option to clicks collection but still no response from them.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
23 Jul 2020, 15:11Hi Juliet
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply23 Jul 2020, 15:11
Official
Hi Juliet
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
JM
Juliet M's updateReviewer Update
28 Jul 2020, 14:30Good day
I'm still waiting for your agent to call me for assistance until today. Nothing changed still getting the very same bad customer service, how long must I wait?
I'm still waiting for your agent to call me for assistance until today. Nothing changed still getting the very same bad customer service, how long must I wait?
JM
Juliet M's update28 Jul 2020, 14:30
Reviewer Update
Good day
I'm still waiting for your agent to call me for assistance until today. Nothing changed still getting the very same bad customer service, how long must I wait?
I'm still waiting for your agent to call me for assistance until today. Nothing changed still getting the very same bad customer service, how long must I wait?