RS
Refiloe S

1 reviews | Active since May 2018

28 Jul 2020, 09:14

Bad Service

Not happy with the service i am getting from rain. i have a sim card for six months i have been experiencing slow internet sometimes i dont get internet at all. I have been logging calls and no one is attending to them. this is really frustrating since we working from home and kids doing their homework. Below are some of the reference of the calls that i have logged.

******0 ***

0
Replies (2)
Rain
Rain's reply28 Jul 2020, 09:32
Official
Hi Refiloe

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

RS
Refiloe S's update30 Jul 2020, 11:49
Reviewer Update
Internet keeps on dropping its getting worse everyday and i am still waiting for someone to contact me. If something cant be done regarding this i might as well terminate my contract.