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NM
Nomaphelo M

1 reviews | Active since Feb 2019

09 Apr 2025, 10:35

bad service

I have been asking for a call back; it's been hours no 1 is getting back to me.

I received the new router but it's not working. I am running out of data on my phone

0
Replies (6)
Rain
Rain's reply09 Apr 2025, 11:45
Official
Hey Nomaphelo M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
NM
Nomaphelo M's update09 Apr 2025, 12:08
Reviewer Update
email sent
NM
Nomaphelo M's update09 Apr 2025, 14:19
Reviewer Update
how long is this going to take? I am working at home and am really suffering; I am using my own data to work and I am running out of data. I bought 2gig this morning for R35, I cnt buy another cz I paid
NM
Nomaphelo M's update09 Apr 2025, 21:26
Reviewer Update
Still can't connect,I called the call centre and was advise it's going to be fine after 24hrs from the time I plugged it but still nothing
NM
Nomaphelo M's update10 Apr 2025, 12:28
Reviewer Update
the support team sorted me out, the sim card was not activated
NM
Nomaphelo M's update10 Apr 2025, 12:46
Reviewer Update
big up to whoever I spoke with on whatsapp