ME
Maretha E
1 reviews | Active since May 2012
03 Jul 2025, 13:24
Bad service
Off and on wifi. Intermittent! Really bad with only one person connected and charging me about arm & a leg! And I can't complain to Rain as without wifi, I can only call and you keep me hanging on tge line until my airtime is finished! I should send you an invoice!
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
03 Jul 2025, 13:45Hi Maretha
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply03 Jul 2025, 13:45
Official
Hi Maretha
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
ME
Maretha E's updateReviewer Update
03 Jul 2025, 14:00I'll be waiting
ME
Maretha E's update03 Jul 2025, 14:00
Reviewer Update
I'll be waiting
ME
Maretha E's updateReviewer Update
06 Jul 2025, 06:02Still doing the same. Rebooted router. Steady for 30 minutes, then starts all over again.
It's school holidays. 100s of holiday makers.
Could this gave an influence? Overload on the towers?
It's school holidays. 100s of holiday makers.
Could this gave an influence? Overload on the towers?
ME
Maretha E's update06 Jul 2025, 06:02
Reviewer Update
Still doing the same. Rebooted router. Steady for 30 minutes, then starts all over again.
It's school holidays. 100s of holiday makers.
Could this gave an influence? Overload on the towers?
It's school holidays. 100s of holiday makers.
Could this gave an influence? Overload on the towers?
ME
Maretha E's updateReviewer Update
07 Jul 2025, 11:07I've done it, but can't send the email as the wifi is too bad
ME
Maretha E's update07 Jul 2025, 11:07
Reviewer Update
I've done it, but can't send the email as the wifi is too bad
ME
Maretha E's updateReviewer Update
07 Jul 2025, 11:20I got it sent as the wifi is back on. To email: social.....@rain
ME
Maretha E's update07 Jul 2025, 11:20
Reviewer Update
I got it sent as the wifi is back on. To email: social.....@rain
ME
Maretha E's updateReviewer Update
07 Jul 2025, 14:32So off for 5 minutes, on for 20 minutes, off for 3 minutes, on for half an hour, off 12 minutes, on 24 minutes.. the list goes on... that's your idea of stable?
ME
Maretha E's update07 Jul 2025, 14:32
Reviewer Update
So off for 5 minutes, on for 20 minutes, off for 3 minutes, on for half an hour, off 12 minutes, on 24 minutes.. the list goes on... that's your idea of stable?
ME
Maretha E's updateReviewer Update
08 Jul 2025, 00:44It is now 00:43. No one called after 18:00.
ME
Maretha E's update08 Jul 2025, 00:44
Reviewer Update
It is now 00:43. No one called after 18:00.