VT
Victor T

1 reviews | Active since Jun 2019

04 Dec 2023, 11:26

bad service

rain service is terrible, and you can't get a hold of them. when you need answers to certain things I have tried to contact them numerus times to change my debit order date from the time I started with them, they automatically chose a debit day for me. now the close their service 2ndly they are over charging me for a service i didn't have.

0
Replies (3)
Rain
Rain's reply04 Dec 2023, 15:32
Official
Hi Victor T.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
VT
Victor T's update04 Dec 2023, 15:47
Reviewer Update
no last month I was on 30mbps please check

VT
Victor T's update04 Dec 2023, 15:51
Reviewer Update
it was reduced already and please switch my debit date to the 7th or 15th if possible as you can see i always pay on the 7th