rH
raeesah H
1 reviews | Active since Jun 2020
05 Nov 2025, 11:35
Bad service billing
Good day another rain client is being billed double. This client only has one wifi subscription and is being billed for 2 this is ridiculous please assist with getting the billing sorted a payment arrangement is in place
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
05 Nov 2025, 12:03Hi raeesah
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 Nov 2025, 12:03
Official
Hi raeesah
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
rH
raeesah H's updateReviewer Update
05 Nov 2025, 12:21So what is the amount needed now without the PYP for October
rH
raeesah H's update05 Nov 2025, 12:21
Reviewer Update
So what is the amount needed now without the PYP for October
rH
raeesah H's updateReviewer Update
05 Nov 2025, 21:34This makes absolutely no sense
I had an outdoor routers which gave problems rain replaced it with a 101 I was up to date with my payments at the time of the replacement.
The other router was returned yet I am being billed for that one and now the 101 I received 2 different bills yet I have one subscription.
The ptp was done recently not last month. Please correct my billing I cant be paying for a service I am not using I will pay the balance of one installment for one subscription which is what I owe not the bazaar amounts you are demanding.
If not I will cancel my subscription and you won't get a cent from me.
I had an outdoor routers which gave problems rain replaced it with a 101 I was up to date with my payments at the time of the replacement.
The other router was returned yet I am being billed for that one and now the 101 I received 2 different bills yet I have one subscription.
The ptp was done recently not last month. Please correct my billing I cant be paying for a service I am not using I will pay the balance of one installment for one subscription which is what I owe not the bazaar amounts you are demanding.
If not I will cancel my subscription and you won't get a cent from me.
rH
raeesah H's update05 Nov 2025, 21:34
Reviewer Update
This makes absolutely no sense
I had an outdoor routers which gave problems rain replaced it with a 101 I was up to date with my payments at the time of the replacement.
The other router was returned yet I am being billed for that one and now the 101 I received 2 different bills yet I have one subscription.
The ptp was done recently not last month. Please correct my billing I cant be paying for a service I am not using I will pay the balance of one installment for one subscription which is what I owe not the bazaar amounts you are demanding.
If not I will cancel my subscription and you won't get a cent from me.
I had an outdoor routers which gave problems rain replaced it with a 101 I was up to date with my payments at the time of the replacement.
The other router was returned yet I am being billed for that one and now the 101 I received 2 different bills yet I have one subscription.
The ptp was done recently not last month. Please correct my billing I cant be paying for a service I am not using I will pay the balance of one installment for one subscription which is what I owe not the bazaar amounts you are demanding.
If not I will cancel my subscription and you won't get a cent from me.
rH
raeesah H's updateReviewer Update
06 Nov 2025, 22:28So what is the correct outstanding amount?
rH
raeesah H's update06 Nov 2025, 22:28
Reviewer Update
So what is the correct outstanding amount?
rH
raeesah H's updateReviewer Update
12 Nov 2025, 14:32THE APP IS STILL SHOWING THE INCORRECT AMOUNT
rH
raeesah H's update12 Nov 2025, 14:32
Reviewer Update
THE APP IS STILL SHOWING THE INCORRECT AMOUNT
rH
raeesah H's updateReviewer Update
12 Nov 2025, 17:25But you are saying R649
rH
raeesah H's update12 Nov 2025, 17:25
Reviewer Update
But you are saying R649