Bad service, basics - client just wanted to get a sim swap actioned.

Item: Rain
Rating: 1
Author: Brendan T

I referred on a friend to your network, asserting that you did good business and you've completely dropped the ball he is now going back to MTN of all companies, you lost to MTN!

Bad service..

Helpful (0)

Replies (2)

Rain's replyOfficial

25 Mar 2025, 21:51

Hi Brendan,

Thank you for bringing this to our attention.

We're sorry your friend's rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply25 Mar 2025, 21:51

Official

Hi Brendan,

Thank you for bringing this to our attention.

We're sorry your friend's rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Brendan T's updateReviewer Update

26 Mar 2025, 08:16

Well considering you couldn't even spell my name right i have a low confidence of this working.

He has certainly already gotten several emails with instructions, i think he needs extra assistance..

Brendan T's update26 Mar 2025, 08:16

Reviewer Update

Well considering you couldn't even spell my name right i have a low confidence of this working.

He has certainly already gotten several emails with instructions, i think he needs extra assistance..