bB
badheilo B
1 reviews | Active since Apr 2017
23 Nov 2020, 09:51
Bad service, bad download speeds.
Extremely bad service is being received. They don't respond to complaints and ignore you as a paying customer. We are currently on the 4g R479 uncapped plan (our area does not offer 5g) We are supposed be receiving 10mbs download speeds but currently only receiving 0,02mbs download speeds. It's not even enough to watch Netflix let alone get on Facebook lite....
These people simply ignore all fault complaints.
Do not use their services, rather wait for Fibre to be installed in the area. We will be canceling with this poor service provider and will be going with Fibre.
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Replies (1)0
Replies (1)Rain's replyOfficial
23 Nov 2020, 12:42Hi Chantel
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Yeoline
Rain's reply23 Nov 2020, 12:42
Official
Hi Chantel
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Yeoline
