mN
mbavhalelo N
1 reviews | Active since Sept 2017
01 Nov 2022, 18:53
Bad service
There's no email address to try to get ahold of anyone to assist with a query and you call and hold forever. I make payment and my account is then debited again, please make this make sense to me because I don't understand. Why am I paying double for the same month?
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
01 Nov 2022, 19:16Hi Mbavhalelo.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply01 Nov 2022, 19:16
Official
Hi Mbavhalelo.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
mN
mbavhalelo N's updateReviewer Update
02 Nov 2022, 19:4524 hours later and I guess you're still sorry. No contact made or any assistance. Guess one needs to send a message to the CEO because that's when something happens.
mN
mbavhalelo N's update02 Nov 2022, 19:45
Reviewer Update
24 hours later and I guess you're still sorry. No contact made or any assistance. Guess one needs to send a message to the CEO because that's when something happens.
mN
mbavhalelo N's updateReviewer Update
02 Nov 2022, 19:47I paid you guys and you went to debit my account again now I must be the one running around getting bank statements. Surely you should be able to see these transactions?
mN
mbavhalelo N's update02 Nov 2022, 19:47
Reviewer Update
I paid you guys and you went to debit my account again now I must be the one running around getting bank statements. Surely you should be able to see these transactions?