RC
Ricardo C

1 reviews | Active since Sept 2025

20 Feb 2026, 10:15

Bad Service at RAIN

The service provider with the ****tiest customer service After payment was made today the cut of my service and says I owe them for a previous month and after they argue with me I send them my proof of payment for last 3 months and still my service has not been connected . If this was the first time something like this happened to me I would understand but it is now the umpteenth time. This is almost now a monthly occurrence with Rain Bad bad service and a *********** financial department

0
Replies (2)
Rain
Rain's reply20 Feb 2026, 10:28
Official
Hi Ricardo 

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
RC
Ricardo C's update20 Feb 2026, 10:47
Reviewer Update
Yes and I have send them prove of payment for 3 Months Desember 2025 , January 2026, and today February 2026 , talked to consultants and your AI robot which all of them confirmed that they received POP and that there is a latency in my ACC but still no Internet service and my ACC still shows Overdue R625