KM
Khumbudzo M
1 reviews | Active since Dec 2010
21 Feb 2025, 12:34
Bad service and unprofessional.
Rain has a very bad service and they are so unprofessional, I bought their 1GB for R10 specials 6 times and only one 1GB reflected even though they have deducted R60 and bank charges on my account
I tried to call them many times and requested them to call many times and they never responded to date, those Specials I bought them last month and as yet there is nothing.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
21 Feb 2025, 12:38Hi Khumbudzo,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your data purchases, and we'll be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your data purchases, and we'll be in touch soon.
Regards,
rain.
Rain's reply21 Feb 2025, 12:38
Official
Hi Khumbudzo,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your data purchases, and we'll be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your data purchases, and we'll be in touch soon.
Regards,
rain.
KM
Khumbudzo M's updateReviewer Update
21 Feb 2025, 14:26 Sim 1 and Number: ***
Date of purchase: 23/01/2025
Date of purchase: 23/01/2025
KM
Khumbudzo M's update21 Feb 2025, 14:26
Reviewer Update
Sim 1 and Number: ***
Date of purchase: 23/01/2025
Date of purchase: 23/01/2025
KM
Khumbudzo M's updateReviewer Update
21 Feb 2025, 21:40Sent,
correction, the transaction date was the 23rd of Jan 2025
correction, the transaction date was the 23rd of Jan 2025
KM
Khumbudzo M's update21 Feb 2025, 21:40
Reviewer Update
Sent,
correction, the transaction date was the 23rd of Jan 2025
correction, the transaction date was the 23rd of Jan 2025
KM
Khumbudzo M's updateReviewer Update
22 Feb 2025, 12:07And how long does it take to resolve such an easy matter when all has been provided? you guys are so ***********
KM
Khumbudzo M's update22 Feb 2025, 12:07
Reviewer Update
And how long does it take to resolve such an easy matter when all has been provided? you guys are so ***********