TM
Taylor M

1 reviews | Active since Feb 2021

03 Apr 2025, 09:39

Bad service and poor customer care

The worst. When I took out the account I was told it’s a month to month a couple of months back I asked to cancel and they did not . I haven’t been using their services but they have the audacity to tell me I owe them 5k that’s madness. I wouldn’t recommend Rain to anyone they are *********** and their consultants are arrogant

0
Replies (3)
Rain
Rain's reply03 Apr 2025, 10:50
Official
Hi Taylor M,

Thank you for bringing this to our attention. We’re sorry to hear about your experience.

We’re currently looking into your cancellation query and will be in touch to assist further.

Regards,
rain.
TM
Taylor M's update04 Apr 2025, 11:09
Reviewer Update
Good day… I cannot find the email it’s been a while. Kindly please use. Address 7628 lake side ext01 for collection addresse. Please arrange for collection time as I am not during. The day. Please calculate the das usage an send invoice for that on my email ***
TM
Taylor M's update04 Apr 2025, 11:49
Reviewer Update
7628 Lake side ext01
Orange farm
1984