RA
Reeva A
1 reviews | Active since Apr 2021
05 Apr 2021, 20:29
Bad service and empty promises
DO NOT GET THIS PRODUCT!!! I used Rain to temporarily provide internet/ wifi while I awaited Mweb installation. The month to month contract seemed like a good idea in the circumstances. However, It is terrible. From The get go I had limited connectivity unless I took the box outside through the window. It worked nowhere else in the house. I paid upfront for the month. When I canceled the contract, the entire connectivity also ended despite me having mote than three weeks left on the contract I paid for!!! Ridiculous. Spare yourselves the trouble. Worst service and really bad connectivity. I would not recommend.
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Replies (1)Rain's replyOfficial
06 Apr 2021, 07:43Good morning, Reeva.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the relevant department for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the relevant department for further assistance.
Thank you
Kind Regards
rain
Rain's reply06 Apr 2021, 07:43
Official
Good morning, Reeva.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the relevant department for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the relevant department for further assistance.
Thank you
Kind Regards
rain
