RA
Reeva A

1 reviews | Active since Apr 2021

05 Apr 2021, 20:29

Bad service and empty promises

DO NOT GET THIS PRODUCT!!! I used Rain to temporarily provide internet/ wifi while I awaited Mweb installation. The month to month contract seemed like a good idea in the circumstances. However, It is terrible. From The get go I had limited connectivity unless I took the box outside through the window. It worked nowhere else in the house. I paid upfront for the month. When I canceled the contract, the entire connectivity also ended despite me having mote than three weeks left on the contract I paid for!!! Ridiculous. Spare yourselves the trouble. Worst service and really bad connectivity. I would not recommend.

0
Replies (1)
Rain
Rain's reply06 Apr 2021, 07:43
Official
Good morning, Reeva.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the relevant department for further assistance.

Thank you 

Kind Regards 
rain