MM
Matilda M
1 reviews | Active since Sept 2025
05 Sept 2025, 14:04
Bad service and communication
Bad network Incorrect billing No cancellation if you not happy with it Lark of communication Not even concerned when there network is not working or atleast follow up on it
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
05 Sept 2025, 14:19 Hi Matilda
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 Sept 2025, 14:19
Official
Hi Matilda
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MM
Matilda M's updateReviewer Update
05 Sept 2025, 18:18Funny how quick your team responds to platform like hello Peter , being afraid of bad publicity isn’t going to make your company grow but treating people you actually choose to support your business, taking into consideration your customers complaints should be your daily bread not when so many people are complaining about your business, you will definitely loose clients and no scratch that you already lost so much faith in people who put trust in your product only to find out it doesn’t deliver or care about it’s customers.
When advertising you clearly state that you not a contract but come to use a clause that was not fairly demonstrated initially and not being able to have direct contact of the company but when you want people to join in you make sure to reach customers countless times just to bring in business and if that’s how you going to continue to carry yourself then you might as well close shop .
Next time when you start a business like this if you plan to become more of the popular networks you better step up and own it not hide behind a clause that only takes care of you not your customers, there should be penalty or another kind of amendments to resort to not pay the full amount of the months of connection whereas there was no connection on the other side of the party but no you just decide to bill a customer for something they did use .
Thank you very much rain for being more stress into our lives than bring more joy into our households , may you continue your great job.
You are basically a contract without your customers knowing that so we thank you dearly for that.
Big thanks to platforms like HELLO PETER for making sure service is rendered and communication is seen through continue doing so to all the public out there.
When advertising you clearly state that you not a contract but come to use a clause that was not fairly demonstrated initially and not being able to have direct contact of the company but when you want people to join in you make sure to reach customers countless times just to bring in business and if that’s how you going to continue to carry yourself then you might as well close shop .
Next time when you start a business like this if you plan to become more of the popular networks you better step up and own it not hide behind a clause that only takes care of you not your customers, there should be penalty or another kind of amendments to resort to not pay the full amount of the months of connection whereas there was no connection on the other side of the party but no you just decide to bill a customer for something they did use .
Thank you very much rain for being more stress into our lives than bring more joy into our households , may you continue your great job.
You are basically a contract without your customers knowing that so we thank you dearly for that.
Big thanks to platforms like HELLO PETER for making sure service is rendered and communication is seen through continue doing so to all the public out there.
MM
Matilda M's update05 Sept 2025, 18:18
Reviewer Update
Funny how quick your team responds to platform like hello Peter , being afraid of bad publicity isn’t going to make your company grow but treating people you actually choose to support your business, taking into consideration your customers complaints should be your daily bread not when so many people are complaining about your business, you will definitely loose clients and no scratch that you already lost so much faith in people who put trust in your product only to find out it doesn’t deliver or care about it’s customers.
When advertising you clearly state that you not a contract but come to use a clause that was not fairly demonstrated initially and not being able to have direct contact of the company but when you want people to join in you make sure to reach customers countless times just to bring in business and if that’s how you going to continue to carry yourself then you might as well close shop .
Next time when you start a business like this if you plan to become more of the popular networks you better step up and own it not hide behind a clause that only takes care of you not your customers, there should be penalty or another kind of amendments to resort to not pay the full amount of the months of connection whereas there was no connection on the other side of the party but no you just decide to bill a customer for something they did use .
Thank you very much rain for being more stress into our lives than bring more joy into our households , may you continue your great job.
You are basically a contract without your customers knowing that so we thank you dearly for that.
Big thanks to platforms like HELLO PETER for making sure service is rendered and communication is seen through continue doing so to all the public out there.
When advertising you clearly state that you not a contract but come to use a clause that was not fairly demonstrated initially and not being able to have direct contact of the company but when you want people to join in you make sure to reach customers countless times just to bring in business and if that’s how you going to continue to carry yourself then you might as well close shop .
Next time when you start a business like this if you plan to become more of the popular networks you better step up and own it not hide behind a clause that only takes care of you not your customers, there should be penalty or another kind of amendments to resort to not pay the full amount of the months of connection whereas there was no connection on the other side of the party but no you just decide to bill a customer for something they did use .
Thank you very much rain for being more stress into our lives than bring more joy into our households , may you continue your great job.
You are basically a contract without your customers knowing that so we thank you dearly for that.
Big thanks to platforms like HELLO PETER for making sure service is rendered and communication is seen through continue doing so to all the public out there.