1 reviews | Active since Nov 2015
Bad service and communication
20/05/2025 Hey Gerald, 5G maintenance will be happening in your area tomorrow between 21:00 PM till 07:00 AM 22/05/2025. Your nearest 5G tower may be unavailable during this time. Apologies for any inconvenience, rain.
03/06/2025 Hi Gerald. Please bear with us a little longer, while our team works to restore your interrupted service due to the outage in your area. We'll let you know as soon as it's up and running again. Thanks, rain
It is now three weeks and still internet connection not fixed. The above messages was send as part of communication, but still it does not fix the issue I'm sitting with. Does it really take so long to fix a problem which was not there and only occurred because of maintenance? So what will the excuse be this time
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your network connection query, and we'll assist shortly.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your network connection query, and we'll assist shortly.
Regards,
rain.