LW
Luke W
1 reviews | Active since Aug 2022
30 Apr 2025, 12:31
Bad service all round
Bad customer service they never get back to you this is the worse service ever i wouldn't recommend using rain
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
30 Apr 2025, 13:21Hi Luke W,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply30 Apr 2025, 13:21
Official
Hi Luke W,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
LW
Luke W's updateReviewer Update
30 Apr 2025, 13:30I would like my refund carried over to the 101 package we took out on my wifes name in the begining of april already i still havent got feedback on this also my signal on the new 101 rain router is even worst than the old router i had they keep on saying the team is working on the issue and that its not connected to the usual site but they working on it my wifes name is claudine williams phone number is *** my contact is *** her email is *** as i didnt have my id on the day we made the change and so we used hers every evening we have problems with this new 101 router its like its being throttled between 6pm and 10 pm pkease sort this out asap
LW
Luke W's update30 Apr 2025, 13:30
Reviewer Update
I would like my refund carried over to the 101 package we took out on my wifes name in the begining of april already i still havent got feedback on this also my signal on the new 101 rain router is even worst than the old router i had they keep on saying the team is working on the issue and that its not connected to the usual site but they working on it my wifes name is claudine williams phone number is *** my contact is *** her email is *** as i didnt have my id on the day we made the change and so we used hers every evening we have problems with this new 101 router its like its being throttled between 6pm and 10 pm pkease sort this out asap