CN
Chantelle N
1 reviews | Active since Jun 2017
02 Dec 2022, 08:15
Bad service.
I’ve been trying to contact the customer support for days but to no avail, trying to cancel my month to month services. There is no option to cancel on their website. I haven’t received a call back from one of their agents even after requesting for a call back. And now I’m being debited for services no longer want to make use of. There’s no email address to send my query. It’s really frustrating knowing I’ve been trying to call on time to cancel the service but I couldn’t get hold of them. Now their debit order has gone off for nothing
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
02 Dec 2022, 08:56Hi Chantelle
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply02 Dec 2022, 08:56
Official
Hi Chantelle
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's replyOfficial
02 Dec 2022, 08:59Please advise if the cancellation is an immediate one or a scheduled cancellation.
also please provide me with your detailed address for the collection of the router
also please provide me with your detailed address for the collection of the router
Rain's reply02 Dec 2022, 08:59
Official
Please advise if the cancellation is an immediate one or a scheduled cancellation.
also please provide me with your detailed address for the collection of the router
also please provide me with your detailed address for the collection of the router
