lJ
louis J

1 reviews | Active since Apr 2020

21 Jul 2021, 19:10

Bad service

Since the 3rd of Jully I ask for assistance on my wifi until now the 21st of Jully they didn't even bother to assist me, I send numerous emails to them but didn't get any assistance. My mbps run below 1. They are quick to switch off the wifi on the 25th after I set it on the 1st. All I was asking for is assistance to reset my wifi on their side. Maybe too much to ask. They give me no choice to give them one star.

0
Replies (4)
lJ
louis J's update22 Jul 2021, 14:24
Reviewer Update
I moved to a new address 667 Ferdinand street Hercules
lJ
louis J's update22 Jul 2021, 17:41
Reviewer Update
Im at home now it has been switched off for 10 min but there is no difference
lJ
louis J's update23 Jul 2021, 16:31
Reviewer Update
Thank you I will be at home by 18:00
lJ
louis J's update26 Jul 2021, 19:45
Reviewer Update
Like I said you cut off my wifi nothing is working now since the 3rd of July I ask for assistance but no one assist me and now my wifi has been cut off I can only do payment once my salary is in. I ask before to change the date to the 1st. Again nobody assist me with that. I don't know why this service is so terrible. No assistance but you cut off my wifi. Please improve your service.