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NK

1 reviews | Active since May 2024

16 Apr 2025, 12:22

Bad service

Bad service, they suspended internet access for me yet I made the payment on time and sent them proof of payment multiple times on their email address (***). No reply

Helpful (0)

Replies (11)

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Replies (11)

Rain's replyOfficial

16 Apr 2025, 13:44

Hi Ntiyiso,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply16 Apr 2025, 13:44

Official

Hi Ntiyiso,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

NK

Ntiyiso K's updateReviewer Update

16 Apr 2025, 15:35

I’m still waiting on their call from more than an hour ago, mxm😏

NK

Ntiyiso K's update16 Apr 2025, 15:35

Reviewer Update

I’m still waiting on their call from more than an hour ago, mxm😏

NK

Ntiyiso K's updateReviewer Update

22 Apr 2025, 17:25

They called and for my card details,and I gave them, and they called again and asked for previous bank statements and I sent them but it still shows that I owe R625

NK

Ntiyiso K's update22 Apr 2025, 17:25

Reviewer Update

They called and for my card details,and I gave them, and they called again and asked for previous bank statements and I sent them but it still shows that I owe R625

NK

Ntiyiso K's updateReviewer Update

22 Apr 2025, 23:13

I did, please check your emails

NK

Ntiyiso K's update22 Apr 2025, 23:13

Reviewer Update

I did, please check your emails

NK

Ntiyiso K's updateReviewer Update

25 Apr 2025, 00:42

I can only get April bank statement at the end of April, the only thing I can provide for now is proof of payment

NK

Ntiyiso K's update25 Apr 2025, 00:42

Reviewer Update

I can only get April bank statement at the end of April, the only thing I can provide for now is proof of payment

NK

Ntiyiso K's updateReviewer Update

25 Apr 2025, 13:49

Statement for April sent , please check your emails

NK

Ntiyiso K's update25 Apr 2025, 13:49

Reviewer Update

Statement for April sent , please check your emails

NK

Ntiyiso K's updateReviewer Update

29 Apr 2025, 09:55

I think I have sent everything you asked for but still no progress
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

NK

Ntiyiso K's update29 Apr 2025, 09:55

Reviewer Update

I think I have sent everything you asked for but still no progress
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

NK

Ntiyiso K's updateReviewer Update

30 Apr 2025, 17:23

So my money is gone just like that?

NK

Ntiyiso K's update30 Apr 2025, 17:23

Reviewer Update

So my money is gone just like that?

NK

Ntiyiso K's updateReviewer Update

05 May 2025, 11:24

Are we still waiting for feedback from your team?

NK

Ntiyiso K's update05 May 2025, 11:24

Reviewer Update

Are we still waiting for feedback from your team?

NK

Ntiyiso K's updateReviewer Update

06 May 2025, 07:38

Do you guys understand that is now the whole month you guys telling me that you sorting out the matter, next week on the 15th you will be expecting a payment, for what? I didn’t enjoy what I paid for for the last three weeks

NK

Ntiyiso K's update06 May 2025, 07:38

Reviewer Update

Do you guys understand that is now the whole month you guys telling me that you sorting out the matter, next week on the 15th you will be expecting a payment, for what? I didn’t enjoy what I paid for for the last three weeks

NK

Ntiyiso K's updateReviewer Update

06 May 2025, 10:27

How is that gonna help coz you been requesting things but not helping, can’t request everything you need once , your team is just useless 😡

NK

Ntiyiso K's update06 May 2025, 10:27

Reviewer Update

How is that gonna help coz you been requesting things but not helping, can’t request everything you need once , your team is just useless 😡