Bad service

Rain doesn't even deserve 1 star. I have been experiencing lots of network issues after moving in December. I called rain and no assistance was send out on why there was issues. In begin January I logged a call on the website to assist me with canceling my subscription, no one contacted me. I then went and canceled it myself on the website and almost immediately after logging it I got a call. The person I spoke to try to then send some to come check and try to give me discount on my subscription. I then reply that I am not interested and want to cancel. She the said it will be canceled by the 31st of January. When I logged in on rain again it showed it is canceled. I had to phone rain to come and collect the device that was only collected in middle Feb. They insured me that no money will be deducted but I still had a deduction. I phoned and they logged a call and till now I haven't received any feedback on my end of January and February deduction.

If you reply to emails regarding your reference number you just receive a email saying help is on its way. And no help comes

I want my money back.

This company is really not good to subscribe to.

If there is anyone reading this that can help me get my money back

If anyone read this that is thinking of joining rain. Please don't make the same mistake I did