kT
kgotso T

1 reviews | Active since Nov 2015

03 Jun 2025, 14:46

Bad service

I Have been calling rain and no1 is helping me.

I paid and my router has been saying "No internet"for the past 3-4 days.

It says i owe but i paid the money that was due.

0
Replies (6)
Rain
Rain's reply03 Jun 2025, 14:59
Official
Hey Kgotso T,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
kT
kgotso T's update03 Jun 2025, 18:23
Reviewer Update
You must stop telling me one thing by rebooting and everything. Can you send a technician to have a look. I cant be paying and not having internet
kT
kgotso T's update04 Jun 2025, 10:44
Reviewer Update
I have not received help,

My internet is still saying 'no internet'

When am I receiving help

I called your company so many time
kT
kgotso T's update04 Jun 2025, 14:56
Reviewer Update
I have done reboot so many time and there's nothing.

Can you come with an alternative response
kT
kgotso T's update05 Jun 2025, 07:29
Reviewer Update
Stop refreshing my network
Stop telling me to reboot.

Send a Technician
.
It's now more than 7days with your bad troubleshooting and nothing is happening n
kT
kgotso T's update06 Jun 2025, 10:00
Reviewer Update
Good day

I need a reply and confirmation.

I cant work, my business is loosing because you want to take longer to do investigations.

You tell me to reset, reboot and all and yet is not being fixed.

Can Advise when should i expect delivery,