KK
Katlego K

1 reviews | Active since Apr 2023

23 Aug 2024, 15:17

Bad Service

To whoever it may concern and/or possibly help... As frustrated as i am can I atleast get someone from you guys to call me so we can talk. Ive been requesting for a call for almost two days now without no luck and I've been without network or coverage for the three previous month as much as im fully debited. And honestly I feel its so unfair to me to be paying for a service thats actually not working for me atleast for the previous month's yet i pay fully so. Being submitting tickets after tickets but with no luck even now im still waiting for a reply or call. If y'all can't help atleast let me go and spend my mere monthly money on an active service provider who would care for their customers.

Kind regards

0
Replies (1)
Rain
Rain's reply23 Aug 2024, 15:28
Official
Hi Katlego,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.