kM
katlego M
1 reviews | Active since Nov 2023
31 Aug 2026, 12:24
Bad service
So for the month of July I did not pay rain as I was away, now on the 25th rain deducted money and I am told I need to make payment again? How fair is this guys? Their customer support stuff also not helpful I spoke to Josh who refused to give/ transfer me to their complaint department now I have to continue my services with you guys?
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
31 Aug 2026, 13:07Hi Katlego,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
Rain's reply31 Aug 2026, 13:07
Official
Hi Katlego,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
kM
katlego M's updateReviewer Update
31 Aug 2026, 17:39So why am I disconnected on the 31st yet my payment date is the 15th? Honestly you guys are something else I need my services restored please then u will take your money o. The 15th!
kM
katlego M's update31 Aug 2026, 17:39
Reviewer Update
So why am I disconnected on the 31st yet my payment date is the 15th? Honestly you guys are something else I need my services restored please then u will take your money o. The 15th!
kM
katlego M's updateReviewer Update
31 Aug 2026, 20:00Something is very off with your services I’m
Gonna make noise about this u am not gonna pay for services then end up not using them!
Gonna make noise about this u am not gonna pay for services then end up not using them!
kM
katlego M's update31 Aug 2026, 20:00
Reviewer Update
Something is very off with your services I’m
Gonna make noise about this u am not gonna pay for services then end up not using them!
Gonna make noise about this u am not gonna pay for services then end up not using them!