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LL
Lephalala L

1 reviews | Active since Aug 2015

31 Jul 2025, 16:28

BAD SERVICE

I made a payment of R650 to Rain Network in September 2024, and to date, my issue remains unresolved. I have sent multiple messages and complaints to Rain support and have received no response.

This is unacceptable. I have proof of payment and am still waiting for the service. Complaint Reference Number ***4 Rain, please respond and resolve this issue urgently.

0
Replies (17)
Rain
Rain's reply31 Jul 2025, 16:32
Official
Hi Lephalala

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
LL
Lephalala L's update31 Jul 2025, 16:41
Reviewer Update
Hello,

***
***
LL
Lephalala L's update06 Aug 2025, 16:35
Reviewer Update
Good day

Just a follow up
LL
Lephalala L's update10 Aug 2025, 19:15
Reviewer Update
Good day

My card number that i used is ***32 0361

Thank you
LL
Lephalala L's update11 Aug 2025, 14:07
Reviewer Update
Good day

Any update
LL
Lephalala L's update12 Aug 2025, 09:14
Reviewer Update
Good day

Please see my statement that shows payment, i have been sending the same document to above email and they dont respond

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LL
Lephalala L's update12 Aug 2025, 09:16
Reviewer Update
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LL
Lephalala L's update12 Aug 2025, 11:58
Reviewer Update
My ID number *** on the 23 October 2024
LL
Lephalala L's update12 Aug 2025, 12:23
Reviewer Update
Not today. But I can resend it
LL
Lephalala L's update12 Aug 2025, 12:27
Reviewer Update
I have sent the email again now
LL
Lephalala L's update12 Aug 2025, 15:59
Reviewer Update
Good day

Any feedback
LL
Lephalala L's update13 Aug 2025, 08:54
Reviewer Update
Good day

I have resend it again using my email address ***

Using my ID number as subject

Thank you
LL
Lephalala L's update13 Aug 2025, 10:17
Reviewer Update
Good day,

I only have one account and I paid R650.
and used reference number NDO***

So please help me i am getting frustrated now

I paid R650 intentionally knowing that I owe only R559

Please help me
LL
Lephalala L's update13 Aug 2025, 12:08
Reviewer Update
Good day,

So how are we going to solve this matter.

I pay using OZOW, please check on OZOW ***

LL
Lephalala L's update13 Aug 2025, 12:09
Reviewer Update
or check on *** Absa bank NuDebt
LL
Lephalala L's update13 Aug 2025, 12:34
Reviewer Update
Thank you very much

Can i apply for device now


LL
Lephalala L's update13 Aug 2025, 12:36
Reviewer Update
I want to apply and i am getting this error

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