BAD SERVICE

I COMPLAINED LAST MONTH ABOUT MY NETWORK ISSUES FROM 6PM UNTIL AFTER THE WIFI BUFFER'S I CALLED TO LOG A FAULT I WAS ADVISED THAT I WAS CONNECTED TO THE WRONG TOWER. I ADVISED THIS LADY THAT EVEN THOUGH I CHANGE AREAS IN DECEMBER 2021 UP UNTIL NOW THE CONNECTION WAS FINE. SHE CHANGE CONNECTION, SHE CALLED BACK THE FOLLOWING DAY FOR FOLLOW UP IT WAS STILL THE SAME AND THEN SHE CALLED ON THE 3RD DAY. SHE ADVISED E THAT SHE ASKED THE SUPPORT TO CALL ME. I WAITING AND NOBODY CALLED ME. I THINK ON THE 2ND I CALLED TO CANCEL AND ASK FOR MY REFUND. ON THE 15/06/22 I WENT ON LINE AND MY ACCOUNT IS STILL ACTIVE I CALLED THEM AGAIN TO CANCEL AND CALLED ME BACK SHE PROMISED TO SEND A TECHNICIAN. THE FOLLOWING DAY I CALLED THEM A GUY TOLD ME THAT THE TOWERS IN MY ARE NOT WORKING AND I ASKED TO CANCEL AND RAM CAME ON WEDNESDAY TO COLLECT THE ROUTER. TODAY I WENT ONLINE THE ACCOUNT IS STILL ON AND THE NEXT PAYMENT ITS JULY, MY SERVICES WHERE CUT OFF ON THE 2ND JUNE THE ENTIRE MONTH THE WAS NO CONNECTION AT ALL YET I’M TOLD I NEED TO PAY THEM BECAUSE I USED THEM LAST MONTH I HAD TO BUY DATA YET I HAD UNLIMITED DATA AND PAYING R699 EVERY MONTH. I’M SORRY ANGRY RIGHT MON WHAT KIND OF SERVICE IS THIS ???? I WANT MY SUBSCRIPTIONS THAT WENT OFF ON THE 1 JUNE AND CANCEL THE NEXT PAYMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!