BAD SERVICE

DOES THE INSTANT EFT WORK? I AM SO DISSPPOINTED! I MADE AN INSTANT EFT PAYMENT ON FRIDAY AND WAS TOLD I WILL BE RECONNECTED AFTER 24HOURS, INAM STILL WAITING EVEN NOW! I STRUGGLE WITH THE NETWORK ON A DAILY BASIS AND I HAVE TO STRUGGLE TO GET RECONNECT! HOW DOES YOUR SERVICES WORK? NO ONE RESPONDS TO EMAILS, AND IM ALWAYS TOLD THEY WILL EXCELATE THE TO PAYMENT DEPARTMENT, I DONT THINK THERES SUCH A DEPARTMENT CAUSE THEY NEVER HELP. I SEND PROOF OF PAYMENT YESTERDAY AS REQUESTED BUT NOTHING IS DONE ABOUT IT. I AM TIRED OF CALLING RAIN EVERYDAY WHILE I PAY FOR ALL MY SERVICES! THIS IS VERY BAD