AM
Andre-Thor Milward

1 reviews | Active since Nov 2022

01 Dec 2022, 08:49

Bad service

I had an issue with rain last month they told me to only pay an amount that was owed and I canceled my account but they still took an amount this month I need this company to contact me immediately because it can't go on like this I don't suggest anyone else to take this service provider

0
Replies (11)
Rain
Rain's reply01 Dec 2022, 08:52
Official
Hi Andre.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
AM
Andre-Thor Milward's update01 Dec 2022, 09:08
Reviewer Update
That was not the agreement I need someone to phone me becausey ref number and the person who helped me said I was only supposed to pay the R499 srt this this out please immediately
AM
Andre-Thor Milward's update01 Dec 2022, 09:47
Reviewer Update
Yes but I canceled at the beginning of November so why am I being charged
AM
Andre-Thor Milward's update01 Dec 2022, 09:48
Reviewer Update
I don't care about prices I'm just angry because you charged me for a month that I didn't even use
AM
Andre-Thor Milward's update01 Dec 2022, 11:31
Reviewer Update
I need to know if I'm going to get my money back
AM
Andre-Thor Milward's update01 Dec 2022, 11:33
Reviewer Update
Because this is causing conflict in my bank
AM
Andre-Thor Milward's update01 Dec 2022, 11:33
Reviewer Update
Because there was no communication or agreement for this amount to be deducted
AM
Andre-Thor Milward's update01 Dec 2022, 12:05
Reviewer Update
I'm not happy with the outcome and I will be making a further complaint
AM
Andre-Thor Milward's update01 Dec 2022, 12:06
Reviewer Update
When I **** my cancelation I was told that I was only paying for last month and it would be canceled I don't see how it's my fault that it was never switched off
AM
Andre-Thor Milward's update01 Dec 2022, 12:06
Reviewer Update
Now I'm paying the price for rains negligence
AM
Andre-Thor Milward's update01 Dec 2022, 12:07
Reviewer Update
I will be taking this further