NM
Nicholas M
1 reviews | Active since Apr 2025
13 Jan 2026, 20:08
Bad service
Hello Rain it's me again I'm still struggling with slow internet speeds since 9th November 2025 I'm getting below 30mbps, yet I'm paying for full speed. I've been trying to get assistance regarding the matter but rain doesn't care about it's customer's please note I've laid a complaint with Icasa and ispsa regarding this issue. It's been two months already I've been trying to explain to you guys that your towers are congested
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
14 Jan 2026, 11:33Hi Nicholas,
Thank you for bringing your connection complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your connection complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Jan 2026, 11:33
Official
Hi Nicholas,
Thank you for bringing your connection complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your connection complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NM
Nicholas M's updateReviewer Update
14 Jan 2026, 12:18I've been waiting for your response since December even now
NM
Nicholas M's update14 Jan 2026, 12:18
Reviewer Update
I've been waiting for your response since December even now
NM
Nicholas M's updateReviewer Update
14 Jan 2026, 12:25Our call got disconnected you can try calling me back
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Nicholas M's update14 Jan 2026, 12:25
Reviewer Update
Our call got disconnected you can try calling me back
NM
Nicholas M's updateReviewer Update
14 Jan 2026, 17:16Still klipan tower is giving the same slow speeds
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Nicholas M's update14 Jan 2026, 17:16
Reviewer Update
Still klipan tower is giving the same slow speeds
NM
Nicholas M's updateReviewer Update
14 Jan 2026, 17:32Okay I've done few Tests I'm getting 50mbps so far but I'll email
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Nicholas M's update14 Jan 2026, 17:32
Reviewer Update
Okay I've done few Tests I'm getting 50mbps so far but I'll email
NM
Nicholas M's updateReviewer Update
14 Jan 2026, 17:39But there's a problem I'm still connected to the dikgakologo primary school tower.... Can you please call so that we can try to connect a different tower
NM
Nicholas M's update14 Jan 2026, 17:39
Reviewer Update
But there's a problem I'm still connected to the dikgakologo primary school tower.... Can you please call so that we can try to connect a different tower
NM
Nicholas M's updateReviewer Update
16 Jan 2026, 08:57I'm still waiting for the feedback 😔 you guys are professional ****mers indeed
NM
Nicholas M's update16 Jan 2026, 08:57
Reviewer Update
I'm still waiting for the feedback 😔 you guys are professional ****mers indeed