WvdH
Werner van den Heever
1 reviews | Active since Jan 2020
29 Jun 2020, 16:14
Bad service
Had the unlimited off peak rain package and upgraded to the unlimited 4G only to realize that the area I am working in does not have service even though the coverage map shows that it does. Tried contacting rain to try and move back down to the unlimited off peak package but they are not getting back to me. Yet the bill needs to be paid.
Really bad service to say the least.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
29 Jun 2020, 16:22Hi Werner
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply29 Jun 2020, 16:22
Official
Hi Werner
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
WvdH
Werner van den Heever's updateReviewer Update
10 Jul 2020, 09:45Still no contact - Fed up with the poor service
Taking this to The National Consumer Commission
https://www.thencc.gov.za/
Taking this to The National Consumer Commission
https://www.thencc.gov.za/
WvdH
Werner van den Heever's update10 Jul 2020, 09:45
Reviewer Update
Still no contact - Fed up with the poor service
Taking this to The National Consumer Commission
https://www.thencc.gov.za/
Taking this to The National Consumer Commission
https://www.thencc.gov.za/