RM
Rati M

1 reviews | Active since May 2023

31 Jan 2024, 15:26

BAD SERVICE

I had a Rain account on a month -on-month contract, year 2020/2021. They were super fast to deliver the router, but is taking them years to collect their router because I couldn't afford it anymore due to retrenchment, year 2022. I am so disappointed with SERVICE. Rain legal team said I am owing R2 849.87 and threatened to list me at credit bureau. PLEASE HELP ME. I AM NOT USING THEIR ROUTER since April 2022 AND THEY KNOW THAT. THEY SAID I MUST PAY EVEN IF I AM DISPUTING . CONTACT NUMBER: ***

0
Replies (2)
Rain
Rain's reply31 Jan 2024, 15:30
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
RM
Rati M's update05 Feb 2024, 14:53
Reviewer Update
Who was using it ? Because I was staying alone? Why u didn’t disconnect coz I told u guys I was not working. Meaning your intentions was to get me in trouble. Who told u to leave it connected?