MS
Mosa S
1 reviews | Active since Nov 2024
28 Apr 2025, 21:26
Bad service
They are so fast to disconnect you from the internet when you do not pay in time, but when you log in a support ticket, they won't even do anything, when you call, you hold for so long and still do not get help they tell you to place it on the window, it is on the window where must I put it? outside? For your peace of mind, do not even bother signing up.
I am planning to cancel it, they must come take this useless thing, i'd rather to back to Telkom or MTN
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
28 Apr 2025, 21:30Hi Mosa,
Thank you for reaching out.
We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out.
We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Rain's reply28 Apr 2025, 21:30
Official
Hi Mosa,
Thank you for reaching out.
We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out.
We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
MS
Mosa S's updateReviewer Update
28 Apr 2025, 21:47That is also another annoying thing. You keep saying the same thing over and over again. I have heard that twice this month. If that is true as a paying client, why do I have to come here and write a review so I can get help or your attention? The least you can do is notify us that there is an issue so we can make a plan.
Your service is horrible and you're not client-centred, how do I cancel this thing??
Your service is horrible and you're not client-centred, how do I cancel this thing??
MS
Mosa S's update28 Apr 2025, 21:47
Reviewer Update
That is also another annoying thing. You keep saying the same thing over and over again. I have heard that twice this month. If that is true as a paying client, why do I have to come here and write a review so I can get help or your attention? The least you can do is notify us that there is an issue so we can make a plan.
Your service is horrible and you're not client-centred, how do I cancel this thing??
Your service is horrible and you're not client-centred, how do I cancel this thing??