PC
Patience C

1 reviews | Active since Oct 2025

15 Oct 2025, 05:44

Bad service

Service is so bad We pay R610 every month for 2simcard to be loaded data and unlimited wifi but they not loading data into the simcard but on their app it shows lies that there's data but if you put the sim card in your phone it will says there's no data and if you try to contact them they will say we are escalating your issue it's been 2days no data or calling minutes in the simcard but I have paid

0
Replies (4)
Rain
Rain's reply15 Oct 2025, 08:20
Official
Hi Patience

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
PC
Patience C's update16 Oct 2025, 05:38
Reviewer Update
It's Thursday now still my sim card doesn't have data
Tell how many more days do you need to load data in the simcard
PC
Patience C's update16 Oct 2025, 21:06
Reviewer Update
They have been sending me the APN settings and nothing works I even remove the simcard and put it on another phone and still not working
PC
Patience C's update20 Oct 2025, 05:37
Reviewer Update
Still not fixed it's almost monthend you guys are going to credit my account for data that I didn't receive