MM
Mmatsatsi M
1 reviews | Active since Feb 2025
04 May 2025, 08:37
Bad service
I got a package on the the 29 April 2025 which i was told my first payment will be on the 1st of June 2025, on the 1st of May 2025 i was disconnected when I call to ask why I was told that I need to make a R54 payment for the month of April. I have been trying to update my details on the website with no success. I have requested for calls and still no one has called to assist me with the payment. I have been calling the support number no one picks up.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
04 May 2025, 08:50Hi Mmatsatsi M,
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Rain's reply04 May 2025, 08:50
Official
Hi Mmatsatsi M,
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
MM
Mmatsatsi M's updateReviewer Update
05 May 2025, 18:13Good evening
I still do not have internet and i have made the payment. When should I expect to be reconnected?
I still do not have internet and i have made the payment. When should I expect to be reconnected?
MM
Mmatsatsi M's update05 May 2025, 18:13
Reviewer Update
Good evening
I still do not have internet and i have made the payment. When should I expect to be reconnected?
I still do not have internet and i have made the payment. When should I expect to be reconnected?
MM
Mmatsatsi M's updateReviewer Update
06 May 2025, 09:15Good day,
I have not received any communication or what so ever kindly assign an agent to call me, if you can not assist me kindly cancel the subscription.
I have not received any communication or what so ever kindly assign an agent to call me, if you can not assist me kindly cancel the subscription.
MM
Mmatsatsi M's update06 May 2025, 09:15
Reviewer Update
Good day,
I have not received any communication or what so ever kindly assign an agent to call me, if you can not assist me kindly cancel the subscription.
I have not received any communication or what so ever kindly assign an agent to call me, if you can not assist me kindly cancel the subscription.