NM
Nokuthula M

1 reviews | Active since Jul 2019

08 Jul 2022, 15:16

Bad service

Still no feedback from Rain its day 5, no refund either. What must one do to get proper, respectful service ? I've never been treated so unfairly in this manner before, I am definitely going to take further steps from here.

0
Replies (2)
Rain
Rain's reply08 Jul 2022, 15:25
Official
Hi Nokuthula 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
Rain
Rain's reply08 Jul 2022, 15:29
Official
HI Nokuthula 

Please note, that we have been responding to you on your previous post.

We have also requested a suitable time for us to collect the router, and your refund request has been sent to our billing team.