RR
Relekile R

1 reviews | Active since Mar 2023

29 Nov 2023, 13:19

Bad Service

I had a very good experience with Rain at the beginning. The network was faster and reliable. Challenge came when i had to move to another province where there's no rain coverage. I tried calling them to let them no and no one picked up my calls. I sent emails to notify them that i would like to cancel as there is no rain coverage where i have relocated to. and still, there was no response. They only responded when they could not receive any payments. I do accept for them to bill me for the April usage as i relocated in my may but now they want me to pay for the remaining months in which i never used their router. I am now being harrased by them. The only amount i am willing to pay is for the April one and other than that i cannot pay for something i have not used. and for that i am very very fedup.

0
Replies (2)
Rain
Rain's reply29 Nov 2023, 13:50
Official
Hi Relekile

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
RR
Relekile R's update29 Nov 2023, 14:25
Reviewer Update
I can be able to settle the 2 even today. just so i can stop getting calls from rain and emails from nudebt.