NV
Norah V

1 reviews | Active since Jul 2024

03 Dec 2024, 21:03

Bad service

Rain refusing to cancel my account and don't want to assist me as they promised last month we spoke about this and the assistant I got doesn't allign with the agreement we had as they ask me to make payment on the 20 of November 2024, but on the 23 of November 2024 my Rain account was not recognizing my payment. I sent email tried calling no one is willing to assist me reference number ***6

0
Replies (2)
Rain
Rain's reply04 Dec 2024, 07:27
Official
Hi Norah,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your cancellation, and we'll be in contact soon.

Regards,
rain.
NV
Norah V's update05 Dec 2024, 12:27
Reviewer Update
I have been waiting for the Rain since to cancel my account no one has came back to me and when I call no one answer