BM
Black M

1 reviews | Active since Jun 2020

11 Jun 2020, 16:14

Bad Service

For the past week and a half I’ve been trying to update my payment details but no success in that. It’s back and forth, even thought my bank card had some faults.

When you contact support at Rain, they respond to your email after days. Even when you respond instantly to the email, they will take a few more days to respond to your email with your case remaining unsolved.

These people don’t really care.

0
Replies (1)
Rain
Rain's reply15 Jun 2020, 17:09
Official
Hi Sir 

Hope you are well and keeping warm.

Firstly please accept my apologies for the service that you have received thus far.

Please note one of our 4G agents will be in contact with you to resolve the issues.

Regadrs
Fattima