Bad service

Rain I don't really understand what the problem is with you guys changing my payment date, why is it so hard/difficult for you guys to change, it been over 5 weeks now the same story all the time, is that mean that you guys just decides to frustrate me or what ,I am so so exhausted, since you guys refuses to change, it's I'll not complain anymore about this but what I am sure of its that I don't have money to be paying on the 1st and don't even disconnect my network because you are not going to like my reaction all .... I am so so sick and tired now 😪 I don't understand why you are doing this