PR
Precious R

1 reviews | Active since Oct 2016

12 Nov 2022, 16:19

Bad Service 🤨😡😠

Since morning I been connected but with no Internet. Tried all rebooting technics with no luck. How is pme supposed to pay for service with a company that never alerts you when they having technical issues? I logged a query their support team and I'm told it's escalated like till when? And this happens literally every week.

0
Replies (7)
Rain
Rain's reply12 Nov 2022, 16:23
Official
Hi Precious.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
PR
Precious R's update12 Nov 2022, 16:24
Reviewer Update
Worst there is no loadshedding in the area and no rain as well. How is one supposed to pay full bill when inconvenienced this much. Need to use internet today not tomorrow today. Wait until another company does what you do and loose all customers to them then technicians will appreciate the customers you are currently abusing.
PR
Precious R's update12 Nov 2022, 21:31
Reviewer Update
Been doing that for the entire day till now still no network. What is this really? Such an inconvenience
PR
Precious R's update13 Nov 2022, 10:27
Reviewer Update
Seriously, you could have said this since yesterday and stop playing games with me. You guys will feel it soon a God send us another SP that can compete with your dirty disappointing and shameless service. Should it not work again today you haven't heard the last of me.
PR
Precious R's update13 Nov 2022, 19:09
Reviewer Update
Really now, Cum on guys I still can't use the internet. Still the same after I disconnected the device for the 10 mins and removed the simcard still it says no network.
PR
Precious R's update13 Nov 2022, 19:24
Reviewer Update
So your previous reply was just a copy and paste cause tou clearly said towers restored it should be working that was in the morning till now it's not working and now you still gonna escalate. You truly enjoying abusing customers
PR
Precious R's update14 Nov 2022, 03:29
Reviewer Update
No No No No, seriously your company is taking me for a fool. Loadshhedding since Saturday morning till now? Everytime it's a new story. Why can't you just accept you cant deliever service and stop with this sharade of excuses? Remember l this is recorded and saved. If I don't receive network back before 8am this morning I'll let whoever who cates to know how **** your service is. I am in Tshwane, and our loadshedding was from 4 to 6pm and till now I don't have internet. For sure you also know you are lying just to fool me and you can't even hide it. All this useless responses are just draining.