TR
Tshepiso R
1 reviews | Active since Jul 2022
14 Jun 2025, 19:59
bad service
Rain my dear you are such a piece of shi*t.how the **** does the billing department put a restriction on my account for late payment while my account is upto day? the whole ****en 3days without internet? how *********** can a company be! fuuuuuuuck!!!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
14 Jun 2025, 20:25Hi Tshepiso R,
Thank you for bringing your account query to our attention. We're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing your account query to our attention. We're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply14 Jun 2025, 20:25
Official
Hi Tshepiso R,
Thank you for bringing your account query to our attention. We're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing your account query to our attention. We're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
TR
Tshepiso R's updateReviewer Update
15 Jun 2025, 08:41I called rain again and I spoke to Aiza,her supervisor is Mark.she told me the same thing the lady told me last night. so what do you ****en mean it’s the towers and not restrictions.what the **** does your billing department do? it’s either you don’t know what you are doing or your client services doesn’t know their job! Can I get my router to work! **** I pay for that router and the services i get is always bad!
TR
Tshepiso R's update15 Jun 2025, 08:41
Reviewer Update
I called rain again and I spoke to Aiza,her supervisor is Mark.she told me the same thing the lady told me last night. so what do you ****en mean it’s the towers and not restrictions.what the **** does your billing department do? it’s either you don’t know what you are doing or your client services doesn’t know their job! Can I get my router to work! **** I pay for that router and the services i get is always bad!
Rain's replyOfficial
15 Jun 2025, 08:52Hi Tshepiso,
We are sorry to hear that you are having trouble with your connection. Unfortunately, the tower serving your device is currently down. Our engineers are working on resolving the issue, unfortunately there is no estimated time of restoration. Once the tower is back up and running your device will reconnect.
Regards,
rain.
We are sorry to hear that you are having trouble with your connection. Unfortunately, the tower serving your device is currently down. Our engineers are working on resolving the issue, unfortunately there is no estimated time of restoration. Once the tower is back up and running your device will reconnect.
Regards,
rain.
Rain's reply15 Jun 2025, 08:52
Official
Hi Tshepiso,
We are sorry to hear that you are having trouble with your connection. Unfortunately, the tower serving your device is currently down. Our engineers are working on resolving the issue, unfortunately there is no estimated time of restoration. Once the tower is back up and running your device will reconnect.
Regards,
rain.
We are sorry to hear that you are having trouble with your connection. Unfortunately, the tower serving your device is currently down. Our engineers are working on resolving the issue, unfortunately there is no estimated time of restoration. Once the tower is back up and running your device will reconnect.
Regards,
rain.