EVdm
Erik Van der merwe
1 reviews | Active since Feb 2023
01 Jul 2023, 09:57
Bad service
In May 2023 I requested rain to downgrade my package to 4G for the lower amount.According to them it was done,only to discover today that my package was downgraded to 4G but the amount was not reduced.No one at rain ever will phone you back or follow up with an email.
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Replies (2)
Rain's replyOfficial
01 Jul 2023, 10:33Hi Erik Van der merwe
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply01 Jul 2023, 10:33
Official
Hi Erik Van der merwe
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
EVdm
Erik Van der merwe's updateReviewer Update
01 Aug 2023, 07:40On 1 July 2023 rain promised to sort out my account.One month later it is still not done.I pay the full amount for only 4G.This is very poor service.
EVdm
Erik Van der merwe's update01 Aug 2023, 07:40
Reviewer Update
On 1 July 2023 rain promised to sort out my account.One month later it is still not done.I pay the full amount for only 4G.This is very poor service.