OM
Oatile M

1 reviews | Active since Aug 2020

20 Jul 2022, 13:46

BAD SERVCIES

Rain switched off my service after changing my payment date,

explained to the that my situation change & my date will have to change, they requested an upfront payment for changing a payment date which really sucks.

I called to get my services reactiavted & they refused , I explained to them that I'm writing exams & if they can take the payment of the 1st as I have change the dates.

I can't cause rain doesn't advise that the services will be afftected if the payment dates are changed which nonsense.

Please if you reading this review don't use rain a service provider they are a ****s.

They stuff don't know how to treat clients , they don't understand the meaning of customer service.

Very disapointed in this. I will be cancelling this services.

0
Replies (2)
Rain
Rain's reply20 Jul 2022, 13:52
Official
Hi  Oatile 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
OM
Oatile M's update20 Jul 2022, 14:07
Reviewer Update
Hi

If this is not resolved today, please cancel my services & collect your devices