SM
Sylvia M

1 reviews | Active since Jan 2024

28 Nov 2024, 16:15

Bad rain service

I'm honestly very angry at rain .. I'm not sure why do it give me problems and I'm a valuable customer to them.....so on the 6th of Nov I paid the amount of R595 today they stopped my subscription and tell me that I'm due for Nov I have to pay R595 of which my payment date is on the 1st of every month

0
Replies (2)
Rain
Rain's reply28 Nov 2024, 16:28
Official
Hey Sylvia M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.

Regards,
rain.
SM
Sylvia M's update28 Nov 2024, 16:41
Reviewer Update
Ok I will be glad if you do because I don't know what that amount is for and why my subscription is off.