FJ
Fiyaaz J

1 reviews | Active since Jul 2020

21 Jul 2020, 17:00

Bad rain network

I recently got rain 4g uncapped to work from home and I must say it's been terrible I can't connect to the internet it's kicks me out, I do speed test and dnt get even clost to 2mb, on a occasionally If I'm lucky I will get good internet but that's if I'm lucky, I thought canceling my telkom would save me some money but it didn't I still have to buy data to work coz the rain internet is not stable, I think I should rather go back to telkom, cause this is really not worth it I tried giving it a go for a few months but I just can't, it's really terrible hey and so unprofessional when I have to tell my clients that I'm having network issues constantly it's embarrassing hey

0
Replies (3)
Rain
Rain's reply21 Jul 2020, 17:29
Official
Hi Fiyaaz

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
FJ
Fiyaaz J's update22 Jul 2020, 14:41
Reviewer Update
Hi

Hope you well I firmly believe if this was important to you guys I would've gotten a call but still haven't gotten a call
FJ
Fiyaaz J's update23 Jul 2020, 11:58
Reviewer Update
It's been almost 2 days since i laid the complaint and yet no one came back to me as promised from Fatima I really think that I'm not valued at this pointin time