1 reviews | Active since Feb 2023
Bad news
Weather you go to their Facebook page or email, let's not mention calling because you will never get assisted, I've had a query open since march, all I get is sorry we have sent a follow up, over and over and over again and yet no resolution.Empty promises,on the 14th of April I explained my issues regarding internet issues with the devices ,went back and forth.received the replacement router late,and the wrong one (*********** employees )had to drive 34km to exchange it,now the router has internet connection it only works certain hours ,my other device doesn't have internet connection since yesterday 3pm it only shows scan for support ,even after scanning and repositioning it,resetting nothing resolves the issues. Previously I was without internet for 2 full months in 2024,this year again 6weeks without internet and ABSOLUTELY NOTHING has been done besides being told we looking into the matter,I am really fed up.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.