Bad network. Worse service

Internet company with NO AFTER SALES SERVICE You log a complaint. They just don't tend to it. Don't call you. If you want to log another complaint they tell you to wait 24 hrs for them to tend to your 1st complaint....which is weeks old. So they block any new complaints. Only the first one is valid....and they just nebmver tend to it. So you can just as well delete the app because you don't have access. And they won't call you. If you call them they want you to run around your house with the rooter like we used to do with the bunny trials to get a decent signal. What self respecting service provider works like that. This is how they react 1) reboot your rooter 2) plug out your router and plug it in somewhere else 3) try 4G 4) oh, sorry. Your tower is off. Please move your router to a window that points in another direction. 5) your tower is off Wait till it comes back on EVERY NIGHT AT PEAK HOUR? REALLY?😄