BZ
Bonginkosi Z
1 reviews | Active since Dec 2017
17 Dec 2024, 20:06
BAD NETWORK SUPPORT SERVICE
I'm fed up and tired of these people. I'm paying for unlimited speeds but each time it hits 6pm my network speeds drops DRASTICALLY to a point I can't even get 5Mbps on a speed test and I've reported the issue countless times since it seems my network is being throttled and no network person can or will admit apart from " restart your router, switch it off for 10min, hard reset the device" same things which don't work time and time again
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
18 Dec 2024, 06:33Hey Bonginkosi Z,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query and will be in touch to assist further.
Regards,
rain.
Rain's reply18 Dec 2024, 06:33
Official
Hey Bonginkosi Z,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query and will be in touch to assist further.
Regards,
rain.
BZ
Bonginkosi Z's updateReviewer Update
08 Jan 2025, 19:49Technician EVENTUALLY came and confirmed the signal is good and will escalate with their network team still waiting on that experiencing none existent connection
BZ
Bonginkosi Z's update08 Jan 2025, 19:49
Reviewer Update
Technician EVENTUALLY came and confirmed the signal is good and will escalate with their network team still waiting on that experiencing none existent connection