TS
Tessa S

1 reviews | Active since Aug 2020

14 Dec 2020, 22:48

Bad network from rain

I got my sim card in November 2020 and im on the 4G unlumited wifi, what a horrible network. I had to buy MTN data whuch costed me R600 48 GB meanwhile i have rain that i also paid at the end of the month, i thought the network will get better but its getting worse each day. I will only be paying fir something that i didnt use again this month, im definately going to cancel because its no use for me. What a night mare. MTN and Vodacom are very expensive but very reliable, i work from home and need data a lot. Their custoer service consultants just kept sending me same settinhs, what a *******..

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Replies (1)
Rain
Rain's reply15 Dec 2020, 08:39
Official
Good morning Tessa 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?

Regards
Mosa