PS
Phillip S

1 reviews | Active since Apr 2020

20 Apr 2022, 09:59

Bad network daily on 5G and no communication from Rain

Very bad service with no communication, network goes down every day for over an hour in the first month of upgrading to 5G, Rain must stop over selling the 5G package cause ever since I upgraded been having network issues every day, making work from home a nightmare, we must report to our superiors at work on things we know nothing of, cause Rain is very bad with communication

0
Replies (3)
Rain
Rain's reply20 Apr 2022, 10:00
Official
Hi Phillip 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
PS
Phillip S's update20 Apr 2022, 10:04
Reviewer Update
Why don't you reply this fast on your own platform and we know this is a automated response, still part of your bad customer service and poor communication
PS
Phillip S's update20 Apr 2022, 10:10
Reviewer Update
My network has been down for over 2hours now working from home, what feedback do I give my superiors at work.