PJ
Palesa J

1 reviews | Active since Dec 2016

19 Nov 2023, 17:02

Bad network connection and I am told to reboot everyday

Guys I have been using rain for years and past 3 months I have been paying for *******.

I never have connection, I am told there are 22 devices connected to to my device.

Am like I don’t know any 22 devices, we are a family of 4. My husband and I work from home.

At most it must be 9 devices. 2 laptops, 2 phones each n children tablets.

I’ve been told to reboot and press a reset button to appoint that stupid button I can’t reach it.

Can I get a new boss or can we end this contract we have.

Please send your technician to come check the problem

0
Replies (1)
Rain
Rain's reply19 Nov 2023, 17:12
Official
Hi Palesa Jele. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.